Frequently Asked Questions

How are you different from other voice centers?

Most voice centers or speaking professionals limit their evaluation to the medical or presentation aspects of voice.  At the Center of Vocal Excellence ™ we combine both the medical expertise with the performance expertise.

What is vocal wellness?

Vocal wellness is about prevention of damage to the vocal cords.  At the Center of Vocal Excellence ™we encourage and promote healthy vocal habits.

How can you ensure complete confidentiality?

We take your privacy very seriously.  We ask our VIP clients to arrive at the private airport located in Pensacola, FL.  We have made arrangements for limousine transportation to and from our center.  At the VIP level we completely close our center to any staff or other clients.  The only personal at the center during your visit will be our team of experts.

If you chose to stay overnight, we will provide you with discrete transportation to and from our luxurious accommodations.

Do you accept insurance for any of the services?

No. Due to the exclusive nature of our programs we do not accept insurance.  We will provide you with documentation from your visit to bring back to your healthcare provider to share as you desire.

How do I pay for my visit?

We require a deposit of 50% at the time we confirm your visit and begin to make the appropriate arrangements. The remaining amount due will be paid when you arrive at our center.  We are set up to take checks and major credit cards.

Will there be paperwork to fill out?

Yes.  To best serve your needs we ask that you complete information that will allow us to optimize your visit and time at our center.  Our intake information will be emailed to you or your representative prior to your visit.  All email transmissions are confidential.  If time does not allow for us to gather this information prior to your visit we will begin your visit with a quick overview of pertinent questions and vocal issues.   We can also gather the information over the telephone if necessary.

How do I make an appointment?

Simply call or send us an email and we will get back to you within 24 hours.  We will ask which program you would like to participate in and start making the necessary arrangements.  We make every effort to accommodate your schedule.

I have a problem with my vocal presentation. Can I have this evaluated at the Center of Vocal Excellence™?

Absolutely – on a private basis.  We have state of the art equipment for a precise medical evaluation and vocal analysis.


Have a question we didn’t answer yet? Call or email us today!

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Breakthrough Results

John C Maxwell and Mary Riesberg

So what does our friend John C. Maxwell have to say about the COVE?